All Wayfarer Marine Corporation crew members are committed to doing the very best for all of our customers, with unwavering emphasis on the following points, each one inclusive of the other:
Taking care of the customer Providing first class service to our customers by listening to their needs, anticipating their concerns and consistently following through. Keeping our promises and building our customer's trust is paramount to our success.
Accountability Treating every customer and each other with the utmost respect at all times and taking responsibility for our actions.
Communication We are committed to proactively communicating with our customers and one another, keeping everyone informed of challenges, progress and accomplishments in a timely manner; taking the time to identify and set clear expectations and follow through on them; consistently demonstrating the honesty it takes to have difficult conversations when necessary.
Quality Our commitment to quality is second to none. We are focused on thinking things through and always looking for the best solution, using our creativity and exceptional craftsmanship to do what's right for the boat and the customer. We will consistently deliver on customer expectations and on our promises. Our reputation depends on it.
"Excellence is in the details."